AtMeeky Store, we are dedicated to protecting and upholding consumer rights in compliance with international standards and regulations. This policy outlines your rights as a consumer when shopping with us and ensures a fair and transparent experience.
1. Right to Information
Consumers have the right to clear and accurate information about our products, services, and policies, including:
Detailed product descriptions, specifications, and prices.
Shipping, return, and refund policies.
Applicable terms and conditions.
If you require additional clarification, you can contact our customer service team atsupport@meekystore.com.
2. Right to Quality and Safety
All products sold on Meeky Store are subject to quality control and safety standards.
We guarantee that our goods meet the descriptions provided and are free from defects unless otherwise specified (e.g., refurbished items).
If a product is defective or unsafe, you are entitled to a replacement, repair, or refund.
3. Right to Fair Pricing
We ensure that prices on Meeky Store are competitive and transparent.
No hidden fees or charges will be applied to your orders without prior disclosure.
Any discounts, sales, or promotional offers will clearly state applicable terms and conditions.
4. Right to Privacy
Your personal data is protected in accordance with ourPrivacy Policy.
We collect only the information necessary to fulfill your orders and enhance your shopping experience.
Your data will never be shared with third parties without your explicit consent, except where required by law.
5. Right to Cancel or Return
You have the right to cancel your order within 14 days of receiving your items (in accordance with applicable laws, such as the EU Consumer Rights Directive).
Products eligible for returns must be unused, in original packaging, and accompanied by proof of purchase.
Specific exclusions may apply (e.g., perishable goods, customized items).
Meeky Store operates globally and adheres to consumer protection laws in various countries, such as:
Region
Applicable Consumer Protection Laws
United States
Federal Trade Commission (FTC) guidelines
European Union
Consumer Rights Directive and General Data Protection Regulation (GDPR)
United Kingdom
Consumer Rights Act 2015
South Africa
Consumer Protection Act (CPA)
Australia
Australian Consumer Law (ACL)
Canada
Consumer Protection Acts of respective provinces
11. Right to Opt-Out of Marketing
You have the right to opt-out of receiving promotional emails or communications:
Simply click the "Unsubscribe" link in any marketing email or contact us atsupport@meekystore.com.
12. Right to Compensation
In cases where your consumer rights are violated, you may be entitled to compensation for losses incurred. Each case will be evaluated individually in compliance with applicable laws.